Listings on this website are not an offer to sell goods, rather, they are advertisements
to receive offers. Any offer/order for more than 3 units per address, customer or
company may be rejected, and all orders are subject to review and acceptance by
W & L Software Services LLC. As all prices are subject to change, your order may not be accepted
or we may have to communicate price changes or availability issues to you after
you place your order.
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Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation
does not signify our acceptance of your order, nor does it constitute confirmation
of our offer to sell. W & L Software Services LLC reserves the right at any time after receipt
of your order to accept or decline your order for any reason. W & L Software
Services LLC reserves
the right at any time after receipt of your order, without prior notice to you,
to supply less than the quantity you ordered of any item. All orders placed over
$2000.00 (
USD ) must obtain pre-approval with an acceptable method of payment, as established
by our credit and fraud avoidance department. We may require additional verifications
or information before accepting any order. W & L Software Services LLC is a reseller to end
user customers and does not accept orders from computer dealers, exporters, wholesalers,
or other customers who intend to resell the products offered by W & L Software Services LLC.
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Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information
due to typographical error or error in pricing or product information received from
our suppliers, W & L Software Services LLC shall have the right to refuse or cancel any orders
placed for product listed at the incorrect price. W & L Software
Services LLC shall have the
right to refuse or cancel any such orders whether or not the order has been confirmed
and your credit card charged. If your credit card has already been charged for the
purchase and your order is canceled, W & L
Software Services LLC shall immediately issue a credit
to your credit card account in the amount of the charge.
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Return policy and limited guarantee against defects
Every third party product you buy from W & L Software Services LLC is backed first by the product
manufacturer's warranty. W & L Software Services LLC's
30 day limited warranty against defects,
may also apply. W & L Software Services
LLC's 30 day limited warranty is a defective exchange
policy that provides for either repair or replacement (at our sole discretion) of
merchandise that has been confirmed as defective by either the manufacturer or W & L Software Services LLC.
Leased merchandise is not eligible for this warranty. Due to licensing and copyright
laws, we do not accept returns on software once a package has been opened. Defective
software will be exchanged for the same title only according to W & L Software Services
LLC's
limited 30 day warranty described above. Hardware confirmed as defective by the
product manufacturer or W & L Software Services LLC will either be exchanged or repaired at
our sole discretion within the first 30 days of ownership only. After 30 days the
product manufacturer warranty is the only warranty in effect. Terms and conditions
may vary by product or manufacturer. W & L Software Services
LLC will assist customers whenever
possible in gaining satisfaction with product manufacturers. For assistance or to
exchange a defective product please contact
W & L Software Services LLC. Products returned for exchange
must be in new condition, original packaging and include all disks, registration
cards, packing materials and other accessories and be received within 30 days of
the invoice date. We reserve the right to refuse for return or charge a restocking
fee for damaged or incomplete returns. No returns will be accepted without an RA
number issued by W & L Software
Services LLC or when the product manufactures or distributors
return policies supersede ours.
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W & L Software Services
LLC'S Price Guarantee
At point of sale we will match any national advertised printed
mass circulation prices on the same in-stock items/offers. Just show us the published
price, and we'll match it with a W & L Software Services LLC credit good for anything else we
sell Vendor below-cost or special price promos excluded.
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Regarding Bundles
Bundled items are included while supplies last. Items of similar
or greater value may be substituted.
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Rebate Coupons
Rebate coupon redemptions are limited to ONE PER ADDRESS only,
unless otherwise noted.
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Warranty Limitations
There are no other express warranties or conditions respecting
the equipment. Implied warranties, if any, are limited to the duration of the express
warranty provided herein. Some states do not allow limitations on how long an implied
warranty lasts so that the foregoing limitation may not apply to you. |
Limitation of Liability
In no event shall W & L Software Services LLC or any of its subsidiaries
or affiliates be liable for any indirect, special, incidental or consequential damages
including but not limited to loss of use, loss of data, loss of business or profits.
Some localities do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
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Processing Time
Your order is thoroughly reviewed by our Credit Card Department
to ensure that the order is accurate, the payment method is valid, and you are authorized
to use this payment method. Once your order has passed the rigorous review by our
Credit Card Department, it is sent to our warehouse for shipment.
NOTE - We do not charge your credit card until your
order is shipped.
Please note, credit card processing can take up to 3 business
days (Depending on the accuracy of the information given to us by the customer.).
Further, for security reasons, voice confirmation may be required before we can
process your credit card for payment.
If the item(s) on your order are in-stock, we will ship them as soon as possible
from our warehouse or from one of our Distribution Warehouses located throughout
the United States. If the item(s) on your order are out of stock, they will
not be shipped until we have received and processed the backordered inventory in
our warehouse.
TRANSIT TIME
UPS Ground: 3 - 8 Business Days
UPS Second Day: 2 Business Days
UPS Next Day Air: 1 Business Day
Note: Saturday & Sunday deliveries are not available.
Total Time for Delivery
Total time is based on the amount of time it takes to get
payment authorization, order processing, and the transit time from the carrier.
This can range from 24 hours to 10 days for in-stock items.
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Shipping and Handling Rates
Our customer-friendly shipping schedule is calculated
on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you
specify (ground, air or overnight). Shipping and handling charges will be applied
to all orders placed with us. If your order must be shipped in multiple boxes, or
in separate shipments in the event an item is not in stock and must ship at a later
date, shipping and handling charges for the entire order will be assessed at the
point when the first item is shipped. We charge only ONCE for shipping and handling,
for the entire order. Should you have any questions or concerns regarding these
charges, feel free to email us.
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Risk of Loss
If the Customer provides W & L Software Services LLC with Customer's carrier
account number or selects a carrier other than a carrier that regularly ships for
W & L Software Services LLC, title to products and risk of loss or damage during
shipment passes from W & L Software Services LLC to Customer upon shipment from
W & L Software Services LLC's facility.
For all other shipments, title to products and risk of loss or damage during shipment
passes from W & L Software Services
LLC to Customer upon receipt by Customer. Notwithstanding
the foregoing, title to software will remain with the applicable licensor(s) and
Customer's rights therein are contained in the license agreement between such licensor(s)
and Customer. TigerDirect.com retains a security interest in the products until
payment in full is received. Customer will be responsible for all shipping and related
charges.
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Export Regulations
If this transaction involves an export under the U.S. export
regulations, the commodities, technology and/or software sold or distributed under
these terms and conditions of sale exported from the United States by W & L Software Services LLC
were exported in accordance with such regulations. Diversion, use, export or re-export
contrary to United States law is prohibited. The commodities, technology and/or
software sold or distributed under these terms and conditions of sale may not be
exported or re-exported to Cuba, Iran, Iraq, Libya, Sudan, North Korea or Syria
or to entities and persons that are ineligible under United States law to receive
United States commodities, technology and/or software. In addition, manufacturers'
warranties for exported products may vary or may be null and void for products exported
outside the United States.
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Dispute Resolution
AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN
SMALL CLAIMS COURT AND AGREEMENT TO WAIVE A RIGHT TO JURY TRIAL AND TO PARTICIPATION
IN CLASS ACTIONS
You and W & L Software Services LLC agree to resolve any controversy,
dispute, or claim arising out of or relating to your purchase of any product or
service from W & L Software Services LLCby binding Arbitration
administered by the American Arbitration Association, or in a small claims court,
and judgment on the arbitration award rendered by the Arbitrator(s) may be entered
in a court having competent jurisdiction. This agreement to arbitrate is intended
to be broadly interpreted and covers all controversies, disputes, claims arising
out or relating to your purchase including, but not limited to contract claims,
tort claims and statutory claims, or any combination of claims. We agree that the
arbitration or small claim proceeding will take place in Anderson County, Tennessee.
We agree that the American Arbitration Association shall administer the arbitration,
and that the American Arbitration Association's Commercial Arbitration Rules and
Mediation Procedures and Consumer Related Disputes Supplementary Procedures, if
applicable, shall apply. These Arbitration Rules may be found on the American Arbitration
Association's web site at www.adr.org . You and
W & L Software Services LLC agree that the Arbitration Award maybe taken to a Court
of competent jurisdiction to become an enforceable judgment. You and W & L
Software Services LLC
agree that any arbitration under this Agreement will take place on an individual
basis. Class arbitrations and class actions are not permitted.
If you wish to begin arbitration against W & L Software Services LLC
you must file a case with the American Arbitration Association. You may visit the
American Arbitration Association's web site at
www.adr.org
to obtain forms and guidance and to learn the procedure for filing a case under
this Arbitration Agreement.
This Arbitration Agreement affects you legal rights. An arbitration is resolved
by a neutral party and not a judge or jury. There is less discovery and less exchange
of information between the parties to an arbitration than might occur in a court
proceeding. An arbitration award is final and binding and will only be overturned
or reversed by a court in very limited circumstances. You agree that, by entering
into this Agreement, you and W & L Software Services LLC are each waiving the right to a trial
by jury or to participate in a class action.
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